Support Center
Document Compliance Network Support Center
If you have questions, we have answers
If you're trying to solve anything for more than 30 seconds, give us a call; We are here to assist and encourage you at no extra expense!
Monday - Friday, 7:00am-4:00pm PST
We are closed on national holidays.
support@documentcompliance.com
(503) 482-2258
If you need assistance outside of regular business hours, please use the form to let us know how we can help. We will contact you the next business day.
Please complete the form below if you have a question, need help troubleshooting, need technical support, or want to set up a training session for a new employee.
Onboarding Assistance
Get help with onboarding or training
Your team is always evolving, and as we continue to update our software, our support team is always available to assist you in education and training for free. DCN never charges for onboarding, support, or training.
- New features and updates support
- Assistance with onboarding processes and employee training programs for new or existing users
- Support for integrating new hires and enhancing their skillsets
Live Support
Reaching Us Is Simple Via Form, Email, Or Phone.
Fast, friendly assistance from our expert support staff.
- Set up new products
- Set up new suppliers
- Digitize floor and production documents securely with DCN.
- No question is too minor-just reach out!
Support Hours
- Monday to Friday, 7:00 AM – 4:00 PM PST
- Closed on national holidays
Contact Details
Post-Demo Support
Get a follow up call to your demo
Discuss your questions and next steps with our team
- Receive a personalized follow-up call after your demo session
- Discuss further details, address questions, and explore next steps together
FAQ
Frequently Asked Questions
How long does implementation take?
Most customers are able to set up the supplier side the same day. There’s no heavy IT setup, no long onboarding, and no downtime. We offer unlimited in house customer service. Our team walks you through everything so you can start using DCN the same day.
What support does DCN offer?
What if I decide to leave DCN?
If you choose to leave, you can mass export every document out of the software in a clean digital format as well as a matching excel spreadsheet of all data.
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