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Frequently Asked Questions

Find answers to common questions about pricing, features, support, and document compliance processes.

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General

Document Compliance Network is a cloud-based platform that automates supplier, customer, and internal QA and production documentation. Built specifically for the food industry, DCN centralizes COAs, SQF/ BRCGS/ FSSC 22000 certifications, HACCP documents, FSMA 204 forms, insurance files, and internal QA documents so companies stay audit-ready year-round.

DCN is built for food manufacturers, processors, distributors, co-packers, and importers who manage supplier relationships and compliance requirements. It eliminates manual document chasing and replaces spreadsheets with automated, audit-ready workflows.

DCN eliminates the manual work traditionally required in QA, Production, and Compliance by fully automating the way documents are collected, updated, tracked, and managed. The platform handles supplier, customer, and internal documentation all in one place reducing QA document management time by 50–75% for most companies. DCN automates document requests, expirations, renewal reminders, and compliance tracking, ensuring you never have to chase suppliers or monitor spreadsheets again. It does this right from the email the supplier receives, without making suppliers log into a portal or sign up for anything. It also streamlines internal QA operations by fully managing SOPs, policies, and program documents with automated reminders, version control, and complete change logs. For operations and production teams, DCN digitizes all floor paperwork, GMP checklists, pre-op inspections, sanitation logs, and daily production forms. This removes paper entirely, speeds up workflow, reduces errors, and ensures your entire facility stays organized and audit-ready. DCN also simplifies the customer side of compliance by automatically sending documents to your customers and housing all required company files in one centralized system. With DCN, every document whether supplier, customer, or internal is automated, searchable, and securely stored, saving your team countless hours each week and eliminating the stress of manual tracking.

DCN can manage and track every type of supplier, customer, production, and internal QA document your facility needs to stay compliant and audit-ready. The platform centralizes all documentation into one automated system, including:

  1. Supplier & Compliance Documents

DCN manages all vendor and regulatory documentation, such as:

  • SQF, FSSC 22000, BRCGS, HACCP, GMP, ISO, and GFSI certifications
  • Organic, Kosher, Halal, and Non-GMO certifications
  • All audit-required documents and renewal-based compliance files
  • Insurance certificates, letters of guarantee, and product documents such as spec sheets.
  1. Shipment Documentation

DCN automates document management for all product requirements with full lot code traceability such as:

  • Certificates of Analysis (COAs)
  • FSMA 204 traceability documentation
  1. Internal SOP, and Policy Documents

DCN fully manages internal documentation with version control, automated review reminders, and change logs, including:

  • SOPs and company policies
  • Internal audits and QA program documents
  • Training records and employee documentation
  1. Production & Floor-Level Documents

DCN digitizes and automates all production and floor paperwork, eliminating paper forms and streamlining workflow:

  • Pre-operational inspections
  • Temperature checks
  • Environmental monitoring records
  • Production logs
  • Sanitation logs and SSOP documentation
  • Any custom floor or production forms your facility uses
  1. Customer-Required & Outbound Documents

DCN also houses and distributes your facility’s documents directly to customers, such as:

    • Product specification sheets
    • Your company’s certifications
    • Audit reports
    • Any documentation for customer’s requests

Yes. DCN can do custom integrate with ERP systems, quality platforms, and traceability tools. If a custom API or connector is needed, our development team can build and implement it for seamless data flow across systems.

Most customers are able to set up the supplier side the same day. There’s no heavy IT setup, no long onboarding, and no downtime. We offer unlimited in-house customer service. Our team walks you through everything so you can start using DCN the same day.

Yes. DCN maintains complete audit trails, version control, timestamps, expirations, and instant search functionality. Companies using DCN often reduce audit prep time from days or weeks to just minutes.

Absolutely. DCN is designed to handle every stage of documentation across your entire supply chain, production floor, and quality system. Its three dedicated modules manage all supplier, customer, and internal document flows, ensuring nothing expires, nothing gets lost, and your facility stays fully audit-ready.

Supplier Module – Complete Vendor Compliance Automation

  • DCN centralizes and automates all supplier documentation, including:
  • Certifications (SQF, BRCGS, HACCP, Organic, Kosher, Halal, Non-GMO, etc.)
  • COAs, allergen statements, nutritional specs, and product data
  • Letters of guarantee, insurance certificates, and regulatory forms
  • FSMA 204 and traceability documentation
  • The system automatically requests documents, tracks expirations, sends renewal reminders, and flags non-compliant suppliers — without requiring vendors to log in.

Customer Module – Distribute and Manage Customer Documents Automatically

  • DCN houses and sends all outbound documents to your customers, such as:
  • Your facility’s certifications (SQF, Organic, BRCGS, etc.)
  • Product specification sheets
  • Allergen declarations and ingredient statements
  • Audit reports and compliance documentation
  • You can send documents individually or automatically whenever they’re updated. This eliminates manual emailing and ensures your customers always have the most current files.

Internal Module – Complete QA, SOP, and Production Document Control

  • DCN manages all internal company documentation with full version history, change logs, and automated reminders, including:
  • SOPs, policies, programs, and quality manuals
  • Internal audits, GMP logs, and training documents
  • Pre-op inspections, temperature checks, sanitation logs, and environmental monitoring (THORM)
  • Production forms, daily logs, and floor-level paperwork
  • This module digitizes every internal and production form, eliminating paper, improving accuracy, and streamlining QA and operations manage

 Everything in One Place

  • With all three modules working together, DCN manages the entire lifecycle of QA documentation:
  • Supplier → Receiving → Production → QA → Customer
  • Every document is centralized, automated, searchable, and traceable — giving your team complete visibility and saving massive time across the entire organization.

DCN is built exclusively for the food industry and offers two major advantages competitors don’t:

  • Vendors never need to log in to upload documents
  • Simple flat-rate pricing with unlimited users

DCN is faster to implement, easier to use, and more affordable than traditional QMS or generic file storage tools.

DCN automatically sends reminders and escalations for pending, expiring, or overdue documents. Your dashboard shows exactly who is compliant and who is not — in real time.

All data is hosted in Microsoft Azure’s secure U.S. cloud environment with full redundancy, encryption, and uptime protections. DCN does not use any third-party file-sharing services.

If you choose to leave, you can mass export every document out of the software in a clean digital format as well as a matching excel spreadsheet of all data.

Yes. DCN supports all major food safety, regulatory, and quality standards required in the food manufacturing, processing, and distribution industry. Whether you are audited under GFSI schemes, regulatory programs, or specialty certifications, DCN helps you centralize documentation, track renewals, maintain version control, and stay audit-ready at all times.

DCN supports documentation and compliance workflows for:

GFSI-Recognized Certification Programs

DCN manages all documentation associated with the top global food safety audits, including:

  • SQF (Safe Quality Food)
  • BRCGS (Brand Reputation through Compliance Global Standards)
  • FSSC 22000 (Food Safety System Certification)
  • IFS (International Featured Standards)
  • GLOBALG.A.P.
  • PrimusGFS (produce & agricultural operations)

These programs require frequent updates to certifications, policies, SOPs, traceability, and supplier documentation — all of which DCN automates.

 

Regulatory & Government-Related Programs

DCN also supports all required documentation for U.S. and international regulatory compliance, including:

  • HACCP (Hazard Analysis and Critical Control Points)
  • FSMA (Food Safety Modernization Act)
    • Preventive Controls (PCQI)
    • FSVP (Foreign Supplier Verification Program)
    • FSMA 204 Traceability Rule
  • USDA audits (meat, poultry, egg & AMS programs)
  • FDA inspections & regulatory documentation

DCN centralizes all preventive controls, supplier verification documents, monitoring logs, corrective actions, and traceability information.

Specialty Certifications & Claim-Based Programs

DCN also tracks and manages documentation for specialty and consumer-driven programs, such as:

  • Organic Certification (USDA Organic, international equivalents)
  • Non-GMO Project Verification
  • Kosher Certification
  • Halal Certification
  • Gluten-Free Certification
  • Allergen-Free or “Free-From” programs
  • Fair Trade and sustainability certifications

All renewal-based certificates and supporting documentation can be automated through DCN’s reminder and tracking system.

 

 Internal Quality & GMP Programs

DCN also supports internal programs required for maintaining food safety, including:

  • GMP (Good Manufacturing Practices)
  • SSOPs (Sanitation Standard Operating Procedures)
  • Internal audits & CAPAs
  • Environmental monitoring programs
  • Training documentation & employee records

DCN handles version control, approvals, change logs, and automated reminders for all internal documents.

 

 How DCN Supports All Standards

Regardless of your certification or regulatory program, DCN helps you:

  • Store and organize all required documents
  • Track expiration dates and renewal requirements
  • Automate supplier compliance and FSVP document collection
  • Maintain SOPs, policies, and program documents
  • Centralize HACCP, PCQI, and internal audit documentation
  • Digitize all production, sanitation, monitoring, and GMP logs
  • Instantly retrieve documents during audits and inspections

DCN automates every step of QA documentation — from collecting supplier files to managing internal SOPs, production logs, and customer documents. It tracks expirations, sends reminders, maintains version history, digitizes floor forms, and ensures every document is audit-ready. DCN replaces manual tracking and paperwork, saving companies 50–75% of QA time and eliminating errors caused by spreadsheets or email-based workflows.

Unlike traditional platforms, DCN was built exclusively for the food industry and offers unlimited users, flat-rate pricing, and a supplier system that does not require vendor login. DCN is easier to use, faster to implement, more affordable, and automates more workflows than generic QMS or storage tools.

Absolutely. DCN automates the entire supplier compliance process — sending requests, tracking expirations, collecting FSVP documents, and flagging missing or incomplete files. It stores and organizes all foreign supplier verification records, certificates, attestations, and compliance documents required under FSMA and FSVP.

Yes. DCN eliminates paper by digitizing all production, sanitation, and floor-level forms. This includes pre-op inspections, temperature checks, environmental monitoring logs, GMP forms, production logs, sanitation records, and any custom THORM or facility-specific documents. All forms become electronic, and automatically stored.

DCN centralizes every document required by GFSI-recognized audit schemes. It tracks expiration dates, manages version control, collects supplier documents, organizes internal program records, and keeps all files instantly accessible during audits. Many companies reduce audit prep time from days or weeks to just minutes.

Most companies save 50–75% of their QA document management time within the first month of using DCN. Automating supplier compliance, digitizing production paperwork, and centralizing all QA files reduces labor costs, prevents audit findings, and eliminates time wasted chasing documents or updating spreadsheets.

Yes. DCN replaces spreadsheets entirely by automating expirations, reminders, supplier compliance, and internal document control. Every document is tracked automatically, eliminating the risk of outdated, missing, or incorrect information.

Absolutely. DCN supports multi-location companies with separate facility permissions, shared oversight, centralized document control, and visibility across all sites.

Yes. DCN supports electronic signatures for internal documents, SOP acknowledgments, and production or quality forms, allowing your facility to go fully digital. DCN follows the requirements outlined in FDA 21 CFR Part 11, which governs electronic signatures and digital recordkeeping for the food industry. DCN supports secure user authentication, audit trails, version control, and controlled access — ensuring that electronic signatures and digital QA records meet the standards required under FSMA, SQF, BRCGS, FSSC 22000, and other regulatory programs.

Pricing & Plans

DCN is offered at a flat annual rate of $12,500/year, which includes:

   ✔ Unlimited users
   ✔ Unlimited document storage
   ✔ All modules (Supplier, Customer & Internal)
   ✔ Full onboarding & U.S. support

No hidden fees and no per-user costs. Discounted plans are available for smaller companies.

Features

DCN can manage and track every type of supplier, customer, production, and internal QA document your facility needs to stay compliant and audit-ready. The platform centralizes all documentation into one automated system, including:

1. Supplier & Compliance Documents
DCN manages all vendor and regulatory documentation, such as:

  • SQF, FSSC 22000, BRCGS, HACCP, GMP, ISO, and GFSI certifications
  • Organic, Kosher, Halal, and Non-GMO certifications
  • All audit-required documents and renewal-based compliance files
  • Insurance certificates, letters of guarantee, and product documents such as spec sheets.

2. Shipment Documentation
DCN automates document management for all product requirements with full lot code traceability such as:

  • Certificates of Analysis (COAs)
  • FSMA 204 traceability documentation

3. Internal SOP, and Policy Documents
DCN fully manages internal documentation with version control, automated review reminders, and change logs, including:

  • SOPs and company policies
  • Internal audits and QA program documents
  • Training records and employee documentation

4. Production & Floor-Level Documents
DCN digitizes and automates all production and floor paperwork, eliminating paper forms and streamlining workflow:

  • Pre-operational inspections
  • Temperature checks
  • Environmental monitoring records
  • Production logs
  • Sanitation logs and SSOP documentation
  • Any custom floor or production forms your facility uses

5. Customer-Required & Outbound Documents
DCN also houses and distributes your facility’s documents directly to customers, such as:

  • Product specification sheets
  • Your company’s certifications
  • Audit reports
  • Any documentation for customer’s requests

Yes. DCN can do custom integrate with ERP systems, quality platforms, and traceability tools. If a custom API or connector is needed, our development team can build and implement it for seamless data flow across systems.

Absolutely. DCN is designed to handle every stage of documentation across your entire supply chain, production floor, and quality system. Its three dedicated modules manage all supplier, customer, and internal document flows, ensuring nothing expires, nothing gets lost, and your facility stays fully audit-ready.

1. Supplier Module – Complete Vendor Compliance Automation
DCN centralizes and automates all supplier documentation, including:

  • Certifications (SQF, BRCGS, HACCP, Organic, Kosher, Halal, Non-GMO, etc.)
  • COAs, allergen statements, nutritional specs, and product data
  • Letters of guarantee, insurance certificates, and regulatory forms
  • FSMA 204 and traceability documentation
  • The system automatically requests documents, tracks expirations, sends renewal reminders, and flags non-compliant suppliers — without requiring vendors to log in.

2. Customer Module – Distribute and Manage Customer Documents Automatically
DCN houses and sends all outbound documents to your customers, such as:

  • Your facility’s certifications (SQF, Organic, BRCGS, etc.)
  • Product specification sheets
  • Allergen declarations and ingredient statements
  • Audit reports and compliance documentation
  • You can send documents individually or automatically whenever they’re updated. This eliminates manual emailing and ensures your customers always have the most current files.

3. Internal Module – Complete QA, SOP, and Production Document Control
DCN manages all internal company documentation with full version history, change logs, and automated reminders, including:

  • SOPs, policies, programs, and quality manuals
  • Internal audits, GMP logs, and training documents
  • Pre-op inspections, temperature checks, sanitation logs, and environmental monitoring (THORM)
  • Production forms, daily logs, and floor-level paperwork
  • This module digitizes every internal and production form, eliminating paper, improving accuracy, and streamlining QA and operations manage

4. Everything in One Place
With all three modules working together, DCN manages the entire lifecycle of QA documentation:

  • Supplier → Receiving → Production → QA → Customer
  • Every document is centralized, automated, searchable, and traceable — giving your team complete visibility and saving massive time across the entire organization.

Absolutely. DCN automates the entire supplier compliance process — sending requests, tracking expirations, collecting FSVP documents, and flagging missing or incomplete files. It stores and organizes all foreign supplier verification records, certificates, attestations, and compliance documents required under FSMA and FSVP.

Yes. DCN eliminates paper by digitizing all production, sanitation, and floor-level forms. This includes pre-op inspections, temperature checks, environmental monitoring logs, GMP forms, production logs, sanitation records, and any custom THORM or facility-specific documents. All forms become electronic, and automatically stored.

Yes. DCN includes real-time dashboards that show supplier compliance status, document expiration trends, missing documents, and audit readiness — helping QA and management teams stay proactive.

Security

Yes. DCN is hosted in Microsoft Azure’s secure U.S. cloud infrastructure with enterprise-grade encryption, data redundancy, virus scanning, and permission-based access with multi factor authentication. Your data stays protected and backed up at all times.

All data is hosted in Microsoft Azure’s secure U.S. cloud environment with full redundancy, encryption, and uptime protections. DCN does not use any third-party file-sharing services

Yes. DCN supports electronic signatures for internal documents, SOP acknowledgments, and production or quality forms, allowing your facility to go fully digital. DCN follows the requirements outlined in FDA 21 CFR Part 11, which governs electronic signatures and digital recordkeeping for the food industry. DCN supports secure user authentication, audit trails, version control, and controlled access — ensuring that electronic signatures and digital QA records meet the standards required under FSMA, SQF, BRCGS, FSSC 22000, and other regulatory programs.

Support

Most customers are able to set up the supplier side the same day. There’s no heavy IT setup, no long onboarding, and no downtime. We offer unlimited in house customer service. Our team walks you through everything so you can start using DCN the same day.

DCN provides U.S.-based support through phone, email, and live chat. Every account includes hands-on onboarding, workflow setup assistance, and ongoing training with our customer success team.

If you choose to leave, you can mass export every document out of the software in a clean digital format as well as a matching excel spreadsheet of all data.

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Our platform is designed to be simple, secure, and scalable.

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Document Compliance Network (DCN) helps manufacturers and suppliers simplify compliance management with secure, cloud-based document control. Our platform streamlines approvals, tracks every change, and ensures full traceability saving time, reducing risk, and making audits stress-free.

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